myCinsh Employee Setup

myCinsh Employee Setup

What can I use myCinsh for?

The myCinsh application allows employees to have online access to:

  1. Commission statements

  1. Payslips

  1. Booking Leave

  1. Leave Booking history

Employees will only have access to myCinsh once they have received an email invitation and a ‘User ID’, ‘Password’, and ‘Second Factor Authentication (2FA)’ are set up correctly.

A 2FA application (i.e, Google Authenticator) must be preloaded on your mobile before installing myCinsh.


How am I invited to use myCinsh?

Your Cinsh administrator will send you an email Invitation to be a myCinsh user.

myCinsh is a web browser that, once set up, can be accessed from any mobile device or PC, providing a seamless browsing experience across platforms.

Checking for the Invitation Email:

  1. Inbox: Open your email and check your inbox for the myCinsh invitation email. It may come from an official myCinsh email address.
  2. Spam/Junk Folder: If the email is not in your inbox, check your Spam or Junk folder, as automated filters may occasionally misdirect legitimate emails.


Click on the ‘Set Password’ link, and it will open the following form:

Enter a new password and reconfirm the password, then press ‘Set Password’.


After selecting 'Set Password’, your device may offer you the option to remember the username and password for myCinsh.  If this feature is used, the user ID and password should automatically be populated when you next logon to myCinsh.


Once your password has been successfully set up, the following screen will appear, and you can click on myCinsh. 



The myCinsh login screen will appear. 

 

If the ‘Save Password’ function on your mobile is used, the system will automatically populate the User Name and Password for you.  Otherwise, enter your ‘User Name’ and ‘Password’.

Your work email address is used by the system as your ‘User Name’.
Click ‘Forgot password’ if, for whatever reason, you need to reset your password.

Setting up Two-Factor Authentication (2FA)

After successfully entering your User ID and password for the first time, the system will prompt you to configure Two-Factor Authentication (2FA) to enhance account security.

Normally, you can scan the QR code using your camera, but if you are completing the setup on your mobile, it will be easier if you do the following:
Copy the code (in Red), you will need this unique code later.

Steps for Mobile 2FA Setup

  1. Locate the QR Code: During the 2FA setup process, the system will display a QR code along with a unique code.

  2. Copy the Unique Code:

    • Instead of scanning the QR code with your mobile device’s camera, copy the unique code (displayed in red).

  3. Enter the Code in Your Authenticator App:

    • Open your preferred authenticator app (e.g., Google Authenticator, Authy).

    • Select the option to manually enter a code. (+ at the bottom right-hand corner, and then select the ‘Enter a setup key’ option)

    • The setup key form will appear. Enter the Account Name = myCinsh (or something similar of your choice)

    • Paste or type the copied unique code into the app to link it with myCinsh.

    • Click on 'Add' when finished

  4. Complete Setup: Follow the remaining prompts in the authenticator app and myCinsh to verify and finalize the 2FA configuration.



Steps for Setting up 2FA using your PC


Go to Authenticator on your mobile, click on + and select ‘Scan a QR code’


Point your phone camera at the QR Code to create an Authentication code.

 

Enter the Authentication Key into the QR code form below and click on Login.


It will bring you to the myCinsh.

 

 

Useful Tips for Using myCinsh

Bookmarking myCinsh

  • Bookmark for Easy Access: Add myCinsh to your browser bookmarks or save it as a shortcut on your mobile device or PC for quick access to the web browser in the future.

Two-Factor Authentication (2FA) Settings

  • Stay Authenticated Option: In the 2FA form, select the "Stay authenticated for 24 hours" option to remain logged in for the maximum allowed duration (24 hours) without needing to re-enter the 2FA code.

Auto Timeout

  • Session Timeout: myCinsh has an automatic timeout of 5 minutes. After 5 minutes of inactivity, you will be logged out, requiring re-authentication to continue.

Forgot Password Process

If User Name is Not Entered

  • Triggering Forgot Password: If you select "Forgot Password" without entering a User Name, a form will appear prompting you to provide your email address.

  • Email Delivery: Submit the form, and the system will send a "Forgot Password" form to the provided email address.

If User Name is Entered

  • Valid Email Check: If the entered User Name (your email address) is registered in the myCinsh system and belongs to a company employee:

    • The system will auto-fill the email address in the "Forgot Password" form.

    • A password reset form will be sent to the registered email address.

  • Invalid Email: If the email address is not associated with a company employee’s account, the system will not send the password reset form.

Post-Password Reset

  • 2FA Continuity: After successfully changing your password, you can continue using the same 2FA method without needing to reset it.

Resetting Two-Factor Authentication (2FA)

If you have a new phone or need to reset your 2FA for any reason, follow these steps:

  1. Remove Old 2FA:

    • Access the authentication list in myCinsh.

    • Locate the old 2FA account, swipe left to reveal the delete option, and press "Delete" to remove it. This prevents duplicate 2FA entries.

  2. Contact an Administrator:

    • Reach out to a company administrator and request them to select the "Reset Second Factor Authentication" option for your account.

  3. Reconfigure 2FA:

    • On your next login attempt with a valid User Name and Password, the system will prompt you to complete the 2FA setup process again.

Support

For assistance with bookmarking, 2FA setup, password resets, or other issues, refer to myCinsh’s support documentation or contact the support team.

 

 

 










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